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Introducing Bankwell Direct. Skip the line, get a new CD or High-yield Savings account entirely online at Bankwell Direct today. LEARN MORE HERE.

User Guides

You Get More When You Bank Well.

Contact Us

Select video or written instructions for any of the topics below


Personal Banking

Account Details and History



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Account Labeling



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Alerts



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Funds Transfer



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Home Page Navigation



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Login Process and Device Registration



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Mobile Remote Deposit



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Multi - Transfers



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Secure Messaging



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Split Transactions



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Commercial Banking

Commercial Banking Overview

Demonstration of commercial banking system

ACH File Import



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Activity Center



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Centrix: Add New Issued Check



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Centrix: Check Search



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Information Reporting



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Multi Wire Origination



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One-Time Commercial Payments



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Payment Template Creation



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Recipient Management



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Recipient Upload from Batch



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Tax Payments



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User Management - Corporate



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User Management - Non-Corporate



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User Roles



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User Set Up and Template



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Wire Upload



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Still can't find the answers you're looking for? Please click here to speak to one of our Bankwell Representatives, M-F 9:00am - 5:00pm.