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Fraud Tip of the Week: Bankwell will never ask for your account number, card number, PIN, secure access code/token or online banking username and password. If you receive a call/email requesting this, please decline and contact Client Support Center at (877) 715-3265.

Debit Cards

You Get More When You Bank Well.

Quick. Simple. Secure.
Request a new Debit Card today

Bankwell now supports Contactless Transactions 

 

Faster Transactions:

  • Your new card includes the latest chip technology including support for contactless transactions.
  • Contactless means you don’t have to insert your card into the point-of-sale terminal and wait…
  • Save time every time you tap.

Secure Transactions:

  • Every chip transaction and every contactless transaction includes a unique code, helping to protect against fraud and keep your information safe.
  • The information on your card is protected by unique keys.
  • Contactless transactions only work within 1-2 inches from the point-of-sale terminal.

How to use your contactless card: 

  • Look for the contactless symbol on the payment terminal.
  • Tap your card on the front of the POS terminal.
  • Wait for a beep or green light before removing your card (you can put your card away – you won’t need it again).
  • Follow the instructions on the screen (you might be asked to sign or enter your PIN).

Common Questions:

What are contactless payments? 
Contactless payments use short-range wireless technology to quickly complete payments between a contactless- enabled card or payment-enabled device and a contactless-enabled checkout terminal. A contactless Visa card is a chip card that has a near field communication (NFC) antenna, which enables close-range payments. When you tap your contactless card at a contactless-enabled checkout terminal (near the Contactless Symbol, your payment is sent for authorization.

Where can I use my card?

Anywhere that accepts debit cards. If a register isn’t contactless-enabled, you can still swipe or insert your card. Contactless technology is supported by thousands of merchants.

Is my new contactless card as secure as my chip card?

Yes, your card still has chip protection. When used at a chip-enabled register, a unique code is created that changes each time you use your card.

Can I use my contactless card for online or over-the-phone purchases?

Yes. It still has a number, expiration date and security code like other cards. But online or over-the-phone purchases don’t provide the enhanced security like in-store purchases at chip-enabled registers.

To request a new Debit Card, contact your local branch today. 
If you have lost your Bankwell Visa Debit Card, call Bankwell immediately at 800-472-3272. If you have card disputes, pin resets or general questions, call 855-908-4493. Outside of the U.S., call 973-682-2652.